Corey Ghilarducci

Ruby Enthusiast, JavaScript Advocate, Energetic Learner, Technical Blogger, Quick Thinker, Economics Geek, Youtube Addict, Solution Provider

BOX | REDWOOD CITY, CA
Support Engineer | 04/2016 – Present

Worked on ~15 developer cases per week; often communicated with developers on best practices when developing on Box
Wrote technical posts within Box community site and developer site
Met on a bi-weekly schedule with the Platform Product Manager to discuss what bugs needed to be addressed in the next sprint and talk about upcoming features
Built integrations with Zendesk for our support team
Worked on internal documentation for troubleshooting Box Platform
Filed unique bugs for unexpected behavior within Box Platform
Monitored #incident channel within Slack and wrote to the public status page

APPLE | SUNNYVALE, CA
QA Web Analyst | 01/2015 – 03/2016

Collaborated on 3 major launches for Apple.com
Wrote test cases on expected behavior for tools and Apple.com
Created documentation on how to run scripting tools
Communicated daily with developers on bugs and unexpected application behavior
Worked in a sprint environment for major updates to website
Analyzed code review changes for CSS, HTML and JavaScript in Git repository and worked on UNIX commands

DEV BOOTCAMP | SAN FRANCISCO, CA
Web Developer (student) | 07/2014 - 11/2014

Collaborated with 3 developers on an 8-day project, StuffShare, with a repository of nearly 500 commits
Exercised Git workflow daily
Pair-programmed on complex code and framework (Rails, Sinatra, AngularJS) challenges
Trained for 1000+ intensive hours for web application proficiency

ORACLE CORPORATION | Redwood City, CA
Account Manager | 06/2013 - 08/2014

Consulted Enterprise (Fortune 500) accounts on how best to manage and maintain Oracle software assets
Kept customers up-to-date with Oracle events and resources
Managed Oracle’s tech stack counterparts for inside sales to ensure team is on same page
Generated $815k of revenue in FY14
Developed sales and operation skills in Oracle Sales Academy 8 week training program interfacing with C-levels

MAKER STUDIOS | LOS ANGELES, CA
Optimization Intern | 01/2013 - 05/2013

UNIVERSITY OF CALIFORNIA LOS ANGELES | LOS ANGELES, CA
Graduated 06/2013